Terms of Service

Last updated: August 21, 2026

Welcome to THEKORE. These Terms of Service govern your access to and use of our website and your purchase of products from THEKORE, operated by AARVI ENTERPRISES.

By accessing our website, using our services, or placing an order, you agree to these Terms of Service and the policies referenced on our website. If you do not agree with these Terms, please do not use our website.

1. Website Use

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not misuse the website, attempt unauthorized access, interfere with its operation, introduce malicious code, scrape or collect information without permission, or use the website for any unlawful purpose.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers or services.

2. Our Products

We make reasonable efforts to ensure that product descriptions, images, ingredients, pricing and other information displayed on our website are accurate and up to date.

Product colours and appearance may vary slightly depending on your device or screen.

We reserve the right to modify product information, discontinue products or limit product quantities where necessary.

Our products should be used only as directed on the product packaging. Please read the product label, ingredients, recommended usage and storage instructions before use.

3. Orders

When you place an order, you are submitting a request to purchase the selected products.

An order is subject to acceptance and successful payment. We reserve the right to refuse, cancel or limit an order where necessary, including in cases of product availability issues, pricing errors, suspected fraud, duplicate orders or other legitimate reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Please review your order and delivery details carefully before completing your purchase.

4. Pricing & Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices, discounts and promotional offers may change from time to time. The price applicable to your order will be the price displayed at the time the order is placed.

Applicable taxes and shipping charges, if any, will be displayed at checkout.

You agree to provide accurate and complete information necessary to process your order and payment.

5. Shipping & Delivery

Orders are shipped to the delivery address provided at checkout.

We aim to process and dispatch orders within the timelines stated in our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, weather, holidays, logistical issues or circumstances beyond our reasonable control.

Please ensure that your shipping address, phone number and other delivery information are accurate.

For more information, please refer to our Shipping Policy.

6. Returns, Refunds & Exchanges

Returns, refunds and exchanges are governed by our Return / Exchange Policy.

Due to the ingestible nature of our products, returns are generally not accepted, subject to the exceptions and remedies stated in our Return / Exchange Policy.

If you receive a damaged, incorrect, tampered or defective product, please contact us within the applicable timeframe specified in our Return / Exchange Policy.

7. Product Information & Responsibility

THEKORE products are intended to be used as directed on the product packaging.

You are responsible for reading the product label and following the recommended serving, usage and storage instructions.

Our products are not intended to diagnose, treat, cure or prevent any disease unless expressly stated and permitted under applicable law.

If you have specific dietary, medical or other health-related concerns, consult an appropriately qualified healthcare professional before using a supplement.

8. Intellectual Property

All content available on our website, including the THEKORE name, logos, trademarks, product images, photographs, graphics, designs, text, videos and other materials, is owned by or licensed to THEKORE/AARVI ENTERPRISES unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without our prior written permission.

9. Third-Party Services & Links

Our website may use or integrate third-party services, including payment providers, shipping and logistics partners, analytics services, technology providers and other service providers.

Our website may also contain links to third-party websites. We are not responsible for the content, availability or privacy practices of third-party websites or services.

Your use of third-party services may also be subject to their respective terms and policies.

10. Reviews & User Content

If you submit reviews, feedback, photographs, comments or other content to THEKORE, you represent that the content is truthful, lawful and does not infringe the rights of any third party.

You grant THEKORE permission to use, reproduce and display such content for legitimate business, marketing and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, abusive, offensive, fraudulent or otherwise inappropriate.

11. Errors & Changes

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping charges or other information.

We reserve the right to correct such errors and update information when necessary.

If an error materially affects an order, we may contact you and provide an appropriate resolution, including cancellation and refund where applicable.

12. Prohibited Uses

You must not use our website:

• For any unlawful or fraudulent purpose.
• To infringe our intellectual property or the rights of others.
• To introduce viruses, malware or other harmful code.
• To interfere with the operation or security of our website.
• To collect personal information of other users without authorization.
• To impersonate another person or provide false information.
• To scrape, copy or reproduce website content without permission.
• To purchase products for unauthorized commercial resale where prohibited by us.

13. Disclaimer

We make reasonable efforts to keep our website and information accurate, but we do not guarantee that the website will always be uninterrupted, error-free or completely current.

To the extent permitted by applicable law, THEKORE makes no warranties beyond those expressly provided or required by law.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, THEKORE/AARVI ENTERPRISES will not be liable for indirect, incidental, special or consequential losses arising from your use of the website or services, except where such liability cannot legally be excluded.

Our liability will not be limited where applicable law prohibits such limitation.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website, your violation of these Terms, or your violation of the rights of another person.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services or applicable laws.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

18. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

19. Governing Law

These Terms are governed by the laws of India.

Any disputes will be subject to the applicable laws, consumer-protection mechanisms and courts having appropriate jurisdiction in India.

20. Contact Us

For questions regarding these Terms of Service, please contact:

THEKORE
Email: support@thekore.in
Phone: +91 9321185946